Cancellation Policy
We understand that plans can change. If you need to cancel your booking, please review our cancellation policy below:
Cancellations Made Within 48 Hours of Booking:
- If you cancel within 48 hours of making your booking, you will receive a full refund minus a 5% processing fee. This fee covers the transaction charges imposed by PayPal.
Cancellations Made More Than 7 Days Before the Scheduled Tour:
- If you cancel more than 7 days before the scheduled tour, you will receive a full refund minus a 5% processing fee. This fee covers the transaction charges imposed by PayPal.
Cancellations Made Less Than 7 Days Before the Scheduled Tour:
- Cancellations made less than 7 days before the scheduled tour will not be eligible for a refund. However, you may reschedule your tour without any additional charges, subject to availability.
No-Show Policy:
- If you do not show up for your tour without prior notice, no refund will be issued.
Processing Refunds:
- All refunds will be processed through the original payment method used at the time of booking. For payments made via PayPal, a 5% transaction fee will be deducted from your refund amount.
If you have any questions or need to cancel your booking, please contact our customer service team at Facebook Page. We are here to assist you and ensure you have a great experience with us.
Thank you for choosing our services!